Sacramento Municipal Utility District

Please take a moment to provide your feedback about SMUD's HomeEnergySuite.
Thank you!

1. How did you find out about SMUD's HomeEnergySuite?

From a SMUD representative when I called in with a question

Through SMUD’s web site www.smud.org

Through a general online search

From a letter or bill from SMUD

Word of mouth (friends, family, co-workers)

Other (please specify)

2. What were your reasons for using the SMUD's HomeEnergySuite? Please select all that apply.

To learn how my electricity bill is calculated

For information on how to save money

For information on how to save energy

To calculate energy use for home electronics, appliances, or other home equipment

To gain knowledge about how electricity works

For information about SMUD rebates

For information about SMUD programs

For information to teach students about energy

Other (please specify)

3. Did using our HomeEnergySuite resolve your inquiry?

Yes

No

4. What actions do you plan to take as a result of using our HomeEnergySuite?

5. Overall, how would you rate your satisfaction with the SMUD's HomeEnergySuite?

Very Satisfied

Somewhat Satisfied

Somewhat Dissatisfied

Very Dissatisfied

6. SMUD would like to ensure our customers are satisfied. If you have comments that can help improve our HomeEnergySuite, please provide them below.

If you require further assistance, be sure to include your contact information, a brief description of your situation and check the follow up box so an energy efficiency expert can contact you promptly (typically within 2 business days).

I request a follow up from an energy efficiency expert.

I would like to receive seasonal tips and information on opportunities that can help me save energy by e-mail.

Name:
Email:
Phone:
Address:

Comments/Suggestions

Please take a moment to provide your feedback about SMUD's HomeEnergySuite.Thank you!

Please take a moment to provide your feedback about SMUD's HomeEnergySuite.
Thank you!